TA-05 wont turn on after “pop” sound

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  • #1739
    francerny
    Participant

    Hi!
    I have TA-05 tube amp, that I bought off Drop.com on January 3. this year. and when I turned it on today with volume sent to min, on the input I had xDuoo X10 DAP that was set to line out, and plugged headphones V-Moda M100 It turned on, after one second I heard loud pop sound and the AMP turned OFF. It wont turn on now. The light wont light up.

    Is there any known issue where this happenes? Am I aligable for warranty? Drop refused it since they only provide 30 day one.
    Thanks for any help, I tried everything :c
    Have an awesome day!

    František Černý

    #1836
    xDuoo Official
    Senior Moderator

    Hi, sorry to hear about that.

    Yes, you can still enjoy our warranty service. Can you send it to us for repair?

    #1900
    francerny
    Participant

    I would love to!

    Do you have instructions for that?

    Thanks!

    Have an awesome day,

    František Černý

    #1929
    xDuoo official
    Keymaster

    Ok, we will email you the instruction.

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