X3 fault (switches on and off repeatedly)

Home Forums Ask your question X3 fault (switches on and off repeatedly)

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1698
    Avatarfatferret
    Participant

    I love my X3, but it has developed an issue.

    When the battery is connected, or the USB power, it clicks on (showing the logo screen) and then off and on and off (over and over again).

    I have tried the reset button (both connected and disconnected from power. This does not help.

    For the moment I have disconnected the power and battery.

    Is this a known issue? Is there a solution?

    Many thanks for your assistance.

    #1714
    xDuoo OfficialxDuoo Official
    Senior Moderator

    Hi, It should be faulty, can you send it back to us for repair?

    #1710
    Avatarfatferret
    Participant

    https://imgur.com/a/atDr6xf

    This is a link to a video of the fault. I carefully removed the case so that I could check for any damage inside the unit. I can’t see any damage.

    #1717
    Avatarfatferret
    Participant

    Thank you for the reply. I can return it to you, what is the process for returning it?

     

    Thank you

    #1787
    xDuoo officialxDuoo official
    Keymaster

    Please send the message to service at xduoo  dot com for returning.

Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.