- July 1, 2020 at 11:25 pm #1157
Hi, everything worked just fine until Sunday, the device was recognized in Linux and Android (through USB Audio Player Pro) and sound was correctly reproduced.
Then, since yesterday the device has suddenly stopped reproducing any music: it’s still recognized by the streaming device (PC/phone) and the music player starts just fine, but there’s no music coming out from the headphones.
Here what I tried (XD-05 Plus fully charged)
- Connected to Linux OS via USB A-to-C cable (the same cable that worked until the day before) –> recognized and player working, but no sound from the headphones
- Connected to Android via USB C-to-C cable included in the package –> recognized and UAPP working, but no sound from the headphones
- Connected to another Android via USB micro-to-C cable included in the package –> recognized and UAPP working, but no sound from the headphones
- Borrowed a Windows 10 PC and connected via USB A-to-C cable (the same cable that worked until the day before) –> recognized and player working, but no sound from the headphones
- FInally, I tried connecting the XD-05 to another amplifier through the Aux Out port with a jack connector –> sound is produced but is extremely distorted
Also, whenever I turn the volume knob past 12 o’clock a message “PROTECT” appears on display, when I turn the volume down before 12 the display blacks out and the device disconnects shortly.
Can you please assist? The onyl thing I did between Sunday and Monday was charging the XD-05, using the same charger and sample cable as in the past 3 months. I’m now worried that something broke inside.
ThanksJuly 3, 2020 at 10:33 am #1181
Hello, can you open it to check if the op amp (OPA162) is broken or loose? Do you have any other OP AMP chip in your family that you can try to replaceJuly 4, 2020 at 2:48 pm #1190
Thanks for your response. Yes, I have a spare opamp which came with the xd-05, I’ll try as soon as possible.
One question, which side am I supposed to unscrew, front or back?July 4, 2020 at 6:54 pm #1201
Just unscrew the front four screws to pull the board outJuly 6, 2020 at 11:23 pm #1204
Ok, I tried the spare chip but then the unit goes on “PROTECT” as soon as it’s turned on.
I have uploaded some pictures with the original and the spare op chip: https://drive.google.com/folderview?id=1TEQTrWmqNEKTs2zffWCgDa-aZpFZHVwE
Let me know what else I can try, thanksJuly 8, 2020 at 6:15 pm #1231
Hi, I have seen your picture, there are two mistake: 1. Your op amp chip (opa627) is installed reversely, side with groove should face the white relay. 2. The OPA627 is a single channel amp chip, which cannot be inserted in this position. you should insert two opa627s on both sides, Or you find a dual channel op amp chips to insert in this middle positionJuly 9, 2020 at 9:19 am #1232
Thanks, I installed 2 opa627 single chips together in 2 different positions but the result is the same, PROTECT as soon as the amp is turned on. As last resort I can buy a new dual chip and try again, will this be compatible? https://www.audiophonics.fr/en/composants-electronique-aop/burr-brown-opa627-dual-opa-with-support-unit-p-8434.html
Shipping will take approximately 2 weeks, then I can revert. Do you think it’s worth trying?July 9, 2020 at 10:03 am #1237
Hi, yes, the chip which your link is compatible.
But if you have replaced two opa627s, still show PROTECT, I think it is the problem of circuit board, needs to be sent back for repairJuly 14, 2020 at 10:57 pm #1262
I’ll try with another chip just to be 100% sure the chip is not the culprit. I’ll revert when I have it delivered for testing. If it turns out the issue is the board, can you advise how I can proceed?July 15, 2020 at 6:45 pm #1269
Hi, if it is issue of the board, can you send it back to us for repair?July 20, 2020 at 10:25 pm #1284
Sorry for the late reply.
Yes, I could send it back for repair, standard delivery to China would be between €15 and €22. Would you have to pay import taxes to receive the item from Europe?
Anyway, I’ll get in touch as soon as I have a new chip to test, hopefully no more than a couple of weeks.July 22, 2020 at 10:58 pm #1302
Hi, it doesn’t matter, we will pay the import taxes.
waiting for your newsJuly 30, 2020 at 10:40 pm #1329
Hi, I tried with a brand new op amp chip and the result is unfortunately the same, so I guess the problem is with the board. How can I contact you in private to agree on the details to send the unit back for repair? thanksJuly 30, 2020 at 10:41 pm #1335xDuoo officialKeymaster
Hello, can we contact you via the email you registered in this forum ?August 4, 2020 at 11:09 pm #1337
Yes perfect, thanks
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