XP2-Pro – Bluetooth stopped working

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  • December 14, 2020 at 7:31 am #2128
    ihatethisworld
    Participant

    I have the same problem. I have contacted with support, they replied me via email, I replied and haven’t heard back from support yet. Maybe the email got lost in spam or support just didn’t get back to me.

    December 14, 2020 at 7:37 am #2106
    vaneiker04
    Participant

    The Bluetooth is not working anymore. I tried to paired with different devices (imac, android, iphone, ipad) without success. Every time the XP-2Pro device is doesn’t appear on my bluetooth devices. Is like if the Bluetooth function stopped working on this device, even if the blue light blinks forever, as those previous user also said. I kindly request help from Xduoo. My XP-2 Pro is not older than one month. It’s very sad that the Bluetooth function stopped working after so little time.

    December 14, 2020 at 7:37 am #2186
    xDuoo official
    Keymaster
    vaneiker04 wrote:

    The Bluetooth is not working anymore. I tried to paired with different devices (imac, android, iphone, ipad) without success. Every time the XP-2Pro device is doesn’t appear on my bluetooth devices. Is like if the Bluetooth function stopped working on this device, even if the blue light blinks forever, as those previous user also said. I kindly request help from Xduoo. My XP-2 Pro is not older than one month. It’s very sad that the Bluetooth function stopped working after so little time.

    Please contact us via contact form, we will solve your issue by email.

    December 14, 2020 at 7:38 am #2187
    xDuoo official
    Keymaster
    ihatethisworld wrote:

    I have the same problem. I have contacted with support, they replied me via email, I replied and haven’t heard back from support yet. Maybe the email got lost in spam or support just didn’t get back to me.

    Your email has been replied, please check your email. Thanks.

    December 22, 2020 at 8:52 am #2207
    AlexandrMelnikov
    Participant

    I have too this problem with bluetooth, I tried to paired with different devices without success. Device not found on any smartphone. =( I’m very tired…

    December 22, 2020 at 8:53 am #2223
    xDuoo official
    Keymaster
    AlexandrMelnikov wrote:

    I have too this problem with bluetooth, I tried to paired with different devices without success. Device not found on any smartphone. =( I’m very tired…

    Please contact us via contact us, we will help you to solve it. Thanks.

    December 22, 2020 at 8:55 am #2211
    cqtek
    Participant

    Hello, everybody.

    I would just like to get an answer in case there is any possibility to fix the Bluetooth on my unit, because it only worked for a week.
    Thanks in advance.

    December 22, 2020 at 8:56 am #2225
    xDuoo official
    Keymaster
    cqtek wrote:

    Hello, everybody. I would just like to get an answer in case there is any possibility to fix the Bluetooth on my unit, because it only worked for a week. Thanks in advance.

    Hello, sorry for the late reply. In order to solve this issue better, can you send your message via contact us? We will help you to solve the issue there.  Thanks for your understanding.

    January 6, 2021 at 12:01 pm #2286
    Jest12
    Participant

    Hi, my xduoo XP-2 pro does not catch bluetooth when you find devices in your pockets or if you just close it with your hand.is this normal or is it a malfunction

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