XQ-50 Pro

[Addy]

Sir,

I see the red circle in the photo to locate the crystal oscillator. I think I can replace it.

Could you send me one of this lower frequency crystal oscillator ?

Can I email  my HK address you ?

If yes, Please let me have your email address.

Many thanks,

 

[xDuoo official]

Please describe your question, and send you address via the contact form in the website. Thanks.

[Addy]

In your before reply, you said you can send me a new lower frequency crystal oscillator and I will replace it in my XQ-50 Pro.

May I ask how I let you have my Hong Kong home address?

So that you can post the lower frequency crystal oscillator to me.

 

[xDuoo official]

Please send your message on contact us via the contact form, not in the forum.

We will reply you via email after that.

[dbclocks]

Hi,

I recently purchased a XQ-50 Pro Bluetooth Receiver. I attempted to use both Coaxial or Toslink outputs without success. The analog outputs work fine. I’m using a iPad(iTunes) to connect to a Lexicon MC-1. Max digital input to the Lexicon MC-1 using the regular digital inputs is 48khz/24bits. The display on the XQ-50 Pro shows AAC 44.1khz/24bits. My thoughts are this should work, but it doesn’t. The Lexicon MC-1 also has a “Bypass Digital Input” with a max digital input of 96khz/24bits. I switched to this input using coaxial and was successful in getting a lock with audio out from the Lexicon MC-1. The display on the Lexicon MC-1 shows the digital output signal from the XQ-50 Pro Receiver is 88khz. My question is: shouldn’t the output of the XQ-50 Pro be 44.1khz/24bits? Is there a way to resolve this issue, firmware perhaps? Thank you.

David

[xDuoo Official]

Hi, Please email me, tell me you address

[Addy]

Yes,

I already talked to your staff called “Sam” and let him know my home address.

I just send him an email (via “xDuoo Support Team”) with my address again this morning.

Many thanks,

Addy

 

• This reply was modified 3 months ago by xDuoo official.

[xDuoo official]

Hello, we already send the new lower frequency crystal oscillator to you, and tracking number has been sent to you via email, you will receive it very soon.

[Addy]

Dear Sir,

thank you very much!

I got the parts and fixed the XQ-50 Pro and listen to the music with my old DAC and hi-fi system via my mobile phone blue-tooth source now.

Number one best of  the best customer service!!!!!

[xDuoo official]

Addy wrote:

Dear Sir, thank you very much! I got the parts and fixed the XQ-50 Pro and listen to the music with my old DAC and hi-fi system via my mobile phone blue-tooth source now. Number one best of the best customer service!!!!!

You are welcome.

Please feel free to contact us if there is any other questions.

[spaceman]

I have a question to xDuoo Official, about this matter, please.

You wrote:

xDuoo Official wrote:

Hi, Addy I found the problem,
it is the crystal oscillator frequency sample is too high,
if I send you a crystal oscillator, can you replace it by yourself?

What is the wrong crystal oscillator frequency that he has,
and what is the correct crystal oscillator frequency that the device needs to have?

[xDuoo Official]

Hi, please email service at xduoo dot com

• This reply was modified 1 month ago by xDuoo official.

[spaceman]

I hope there would be a reply to this question

spaceman wrote:

What is the wrong crystal oscillator frequency that he has, and what is the correct crystal oscillator frequency that the device needs to have?

[xDuoo Official]

spaceman wrote:

I hope there would be a reply to this question

spaceman wrote:

What is the wrong crystal oscillator frequency that he has, and what is the correct crystal oscillator frequency that the device needs to have?

Hi, not only to change the crystal oscillator, but also to adjust the circuit, more trouble, if you need, we have to send you a new board

[Author]

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