XQ-50 Pro – bluetooth and volume issues

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  • #1287
    Avatarmattslocinski
    Participant

    Hello guys,

    I’ve recently bought this bluetooth receiver and I have some issues that hopefully can be resolved here.

    1. I’ve read here, there is an option to somehow protect a XQ-50 Pro pairing process by a firmware upgrade – where can I get this firmware and how does this protection work?

    2. I’ve some mixed experience with pairing multiple devices with XQ-50 Pro. Firstly I’ve managed to pair 2 smartphones (android/iOS) successfully and switch between them (I couldn’t connect 2 devices simultaneously but that’s fine, I just want a XQ-50 to remember my devices so I can skip the pairing process every time). But the other day it was a totally random thing. Sometimes I needed to “forget the device” in one phone to connect the other and sometimes my phone was “connected” but the audio wasn’t streamed.

    So generally, my question is – does XQ-50 support a multiple device pairing? So that I can easly connect and disconnect my devices without the hassle of pairing and forgetting the devices in bluetooth settings every time?

    3. This is an interesting problem, maybe you’ve came across this. When I connect an Apple device to the XQ-50 Pro I can’t change the volume level. When I go below a certain level it just mute the sound but above that, it has a constant volume. I have this on my MacBook Pro, iPad and iPhone. It’s weird because I didn’t have this kind of problem ever before with any bluetooth device and when I connect an Android device (xiaomi phone) to the XQ-50 Pro, the volume control works just fine. Any ideas?

     

    Hopefully those problems can be resolved since this XQ-50 Pro is a really nice sounding receiver!

     

    #1290
    Avatarmattslocinski
    Participant

    Ok, so apparently the pairing issue (ad 2.) is somehow resolved. After some initial problems it now seems to work fine with no difficulties switching between devices. Hopefully it will continue that way.

     

    About the volume control issue (ad. 3) – I’ve noticed that when I’m on my computer (Macbook) the system volume control doesn’t affect the volume level on the XQ-50 Pro (as I’ve described earlier), but when I change the volume inside the specific app (volume sliders inside youtube or spotify) it actually changes the volume level on the XQ-50. Still, volume control on iDevices unfortunately doesn’t work.

    #1303
    xDuoo OfficialxDuoo Official
    Senior Moderator

    Hi, please downlaod the newest firmware of XQ-50PRO from here: https://www.xduoo.net/forums/topic/xq-50-pro/

    #1331
    Avatarearlbax
    Participant

    Hello Guys!

    I just purchased the XQ-50 Pro. Tried using it with iphone and spotify (AAC) – no problem.
    Used it with Fiio M9 and Tidal (LDAC) – connection is okay for a few minutes but stops after a while. Has to press play again and again because player stops. What seems to be the problem here? Please note that my connection is: Fiio M9 (or iphone as mentioned) > XQ-50Pro > (through coaxial) Topping D50 > Pioneer Elite SC61

     

    There is no problem with the Fiio M9 because I am always using it playing Tidal > D50 > SC61.

    Will appreciate your help and inputs.

    #1341
    xDuoo OfficialxDuoo Official
    Senior Moderator

    Hi, can you try to confirm a few questions?:

    1. Is M9 too far away from XQ-50PRO? When using LDAC, the transmission distance will be much shorter

    2. Does M9 have any power-saving mode and other automatic stop playback?

    If none of them, you can try to ignore XQ-50 on M9 and reconnect

    #1343
    Avatarearlbax
    Participant

    Hello,

    Thank you for your quick reply. Below is my reply to your questions.

    1. Is M9 too far away from XQ-50PRO? When using LDAC, the transmission distance will be much shorter – very near, only about 2m or less. Tried again now and they are beside each other and problem still occurs.

    2. Does M9 have any power-saving mode and other automatic stop playback? – all power saving options are turned off

    If none of them, you can try to ignore XQ-50 on M9 and reconnect – I have tried turning off both the M9 and XQ-50 then reconnected but problem still persist.

    – Tried to “forget device” from M9 and reconnected and problem still occurs

    #1344
    Avatarearlbax
    Participant

    Update:

     

    Tried the following:

    M9 playing local file (.flac) – works okay. Didnt stop playing.

    M9 playing Spotify – works also okay. Didnt stop playing.

    so it seems that the problem is only with M9 playing Tidal.

    #1370
    xDuoo OfficialxDuoo Official
    Senior Moderator

    Ok, Please let me know if you have any updates

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