- October 19, 2020 at 6:17 am #1816PaarreimParticipant
I really like my unit “XQ-50 Pro” but there is one BIG problem. This device AUTOMATICALLY changes to bluetooth pairing mode ALL THE TIME. This happens constantly when I want to be using it as a DAC via USB with my PC. I push the button twice to switch to DAC modus, it remains in DAC modus for 20-30 Seconds and then it switches INDEPENDENTLY to Bluetooth pairing modus. I have ZERO devices with bluetooth activated when this happens. Maybe someone in my apartment building is trying to connect? Maybe my device is broken?
In the end, this means I cannot use it as USB-DAC with my pc, since it refuses to remain in DAC mode. This is very disappointing and VERY frustrating, I try to listen to music via PC with cable connection for DAC, I try to use XQ-50 Pro as part of a cabled system combined with PC and speakers for video gaming, and always within one minute or less my unit switches off DAC and changes to Bluetooth with nothing connected – the screen just says “loading” and no sound comes, bluetooth icon shows “connected” but I don’t know to WHAT it is connected!?
I wish I could reccommend the product XQ-50 Pro, because the sound is good, but without a dedicated/manual “bluetooth vs DAC” control, it is driving my crazy :(((
If you can help me with this issue I would be very happy! Otherwise I think I must return it under warranty and look for a different solution. For the moment it is only a bluetooth receiver, it does not work as a DAC, which is half of the reason I chose this unit.October 23, 2020 at 10:43 pm #1910xDuoo OfficialSenior Moderator
Hi, We will check if it is a bug and reply you as soon as possibleOctober 25, 2020 at 11:53 pm #1916PaarreimParticipant
Thank you very much. I wait hopefully for a solution!October 26, 2020 at 12:08 am #1937
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