XQ-50 Pro – unability to connect the phone!

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    hcs
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    Helo,
    Struggling to get conncected my Poco phone (M3 Pro) to XQ-50 Pro at LDAC mode. In fact, it does not connect to any mode. As well as few other models of Xiaomi phones. Nor Oneplus One. Serial number of my box is: S/N 04300204689, model X24004. All the time QX-50 hangs up, and only disconnecting curent supply
    Please enable dowloading newest firmware – maybe it solves the problem? How should I approach it? NOTE: Bluetooth connection works perfecly with anything else, but your product has major flaws, have you removed them?
    Please help – the magical value of your product is hidden somewhere inside, I cannot use it…

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