xDuoo Official

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Viewing 15 posts - 1 through 15 (of 155 total)
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  • in reply to: XQ-50 Pro Broadcast name #2274
    xDuoo OfficialxDuoo Official
    Senior Moderator

    Users can’t customize the name. We can change the name you want and send you the firmware

    in reply to: X-10 stop playing with macbook #2273
    xDuoo OfficialxDuoo Official
    Senior Moderator

    Hi, we don’t have the X-10 model.  Is it xd-10?

    I think there is something wrong with it, please email to [email protected] to ask how to repair it

    xDuoo OfficialxDuoo Official
    Senior Moderator

    Hello, is this popping sound coming from the headset or the machine? If it’s from the machine, this is the sound of the relay

    in reply to: The minimum volume of xDuoo Link2 DAC #2271
    xDuoo OfficialxDuoo Official
    Senior Moderator

    Hi, thank you for your support. I will give feedback to our engineers

    in reply to: XD05 power question #2270
    xDuoo OfficialxDuoo Official
    Senior Moderator

    XD05BASIC: 500mw, 125ma

    XD05PLUS:1000mw, 178ma

    in reply to: XQ-50 Pro #2269
    xDuoo OfficialxDuoo Official
    Senior Moderator

    Hi there! Just received my XQ-50 PRO, and I’m super happy about it! But I’ve got 2 questions: 1: Is it possible to get a wider language support for the DAC? (a lot of letters go missing as soon as I search through songs in languages with different kinds of letters. Example: æøåäöñáé and so on.)   2: the scrolling speed of the display seems a slower when there are multiple letters and faster when fewer letters. Is this a bug and something than can be fixed?   (I haven’t checked/updated my firmware yet, since everything seems to work.. And lovely so!) Amazing product! Keep up the good work!

    Hi, Which language do you show on XQ-50PRO?

    in reply to: XQ-50 Pro #2268
    xDuoo OfficialxDuoo Official
    Senior Moderator

    Hi, it looks like after upgrade the firmware to V0.1.9 no connection possible, i tried pc and phones mate10pro and mate20pro with no success, but the x50pro is in the bluetooth list, i dont understand, why is not possible downgrade if this software is unusable, please give us the archive of the firmwares, or if is a hardware problem i can change anything on the board because i have repair centrum,thanks

    Hi, can you try to clear your mobile phone’s xq-50pro Bluetooth record and search again. Can see it?

    in reply to: XQ-50 Pro #2267
    xDuoo OfficialxDuoo Official
    Senior Moderator

    Hi, i have problem with connecting my phone Huawei Mate 20 Pro, in this phone isnt possible any change in developer mode-bluetooth option, any advise please?

    Hi, because Huawei is now sanctioned by the United States, So Huawei mobile phones do not support Qualcomm’s aptx and other formats, so there are not many adjustments

    in reply to: XQ-50 Pro #2266
    xDuoo OfficialxDuoo Official
    Senior Moderator

    I hope there would be a reply to this question

    What is the wrong crystal oscillator frequency that he has, and what is the correct crystal oscillator frequency that the device needs to have?

    Hi, not only to change the crystal oscillator, but also to adjust the circuit, more trouble, if you need, we have to send you a new board

    in reply to: xDuoo TA-10 intermittent clicking #2263
    xDuoo OfficialxDuoo Official
    Senior Moderator

    I want to ask everytime when i play song or album i listen come crack or pop from my headphones it is not click from uniot. I try several audioplayers what can be this problem? Cable or something with unit itself ? Thank you

    Do you play music with foobar?

    in reply to: xDuoo TA-10 intermittent clicking #2262
    xDuoo OfficialxDuoo Official
    Senior Moderator

    It looks like DAC is turning off after few seconds when music or any sound ends. I have checked all USB power settings and everything is set no to turn off USB. Cant be DAC faulty? Or is it normal behavior?

    Hi, it is normal behavior

    in reply to: Xduoo X20 USB Driver #2261
    xDuoo OfficialxDuoo Official
    Senior Moderator

    Hi, What is your computer system? Which driver have you install?

    in reply to: Xduoo-link stop and red led blink #2260
    xDuoo OfficialxDuoo Official
    Senior Moderator

    Hi, please email to [email protected] to ask how to repair it

    in reply to: XQ-50 Pro – System Crashes #2259
    xDuoo OfficialxDuoo Official
    Senior Moderator

    Hi, please email to [email protected] to ask how to repair it

    in reply to: xDuoo D3 Audio Player microSD max read speed MB/s #2258
    xDuoo OfficialxDuoo Official
    Senior Moderator

    There is no speed limit, but your TF card can’t exceed 256g

Viewing 15 posts - 1 through 15 (of 155 total)