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Hi, we don’t have the X-10 model. Is it xd-10?
I think there is something wrong with it, please email to [email protected] to ask how to repair it
Hello, is this popping sound coming from the headset or the machine? If it’s from the machine, this is the sound of the relay
Hi there! Just received my XQ-50 PRO, and I’m super happy about it! But I’ve got 2 questions: 1: Is it possible to get a wider language support for the DAC? (a lot of letters go missing as soon as I search through songs in languages with different kinds of letters. Example: æøåäöñáé and so on.) 2: the scrolling speed of the display seems a slower when there are multiple letters and faster when fewer letters. Is this a bug and something than can be fixed? (I haven’t checked/updated my firmware yet, since everything seems to work.. And lovely so!) Amazing product! Keep up the good work!
Hi, Which language do you show on XQ-50PRO?
Hi, it looks like after upgrade the firmware to V0.1.9 no connection possible, i tried pc and phones mate10pro and mate20pro with no success, but the x50pro is in the bluetooth list, i dont understand, why is not possible downgrade if this software is unusable, please give us the archive of the firmwares, or if is a hardware problem i can change anything on the board because i have repair centrum,thanks
Hi, can you try to clear your mobile phone’s xq-50pro Bluetooth record and search again. Can see it?
Hi, i have problem with connecting my phone Huawei Mate 20 Pro, in this phone isnt possible any change in developer mode-bluetooth option, any advise please?
Hi, because Huawei is now sanctioned by the United States, So Huawei mobile phones do not support Qualcomm’s aptx and other formats, so there are not many adjustments
I hope there would be a reply to this question
What is the wrong crystal oscillator frequency that he has, and what is the correct crystal oscillator frequency that the device needs to have?
Hi, not only to change the crystal oscillator, but also to adjust the circuit, more trouble, if you need, we have to send you a new board
I want to ask everytime when i play song or album i listen come crack or pop from my headphones it is not click from uniot. I try several audioplayers what can be this problem? Cable or something with unit itself ? Thank you
Do you play music with foobar？
It looks like DAC is turning off after few seconds when music or any sound ends. I have checked all USB power settings and everything is set no to turn off USB. Cant be DAC faulty? Or is it normal behavior?
Hi, it is normal behavior
Hi, please email to [email protected] to ask how to repair it
Hi, please email to [email protected] to ask how to repair it
